Privacy Policy (AI Chatbot - Your Friend)

  • Effective Date: October 21, 2024

1. Introduction

  • Moxin Infotech Ltd ("Company," "we," "us," or "our") operates RapidChat - AI Chatbot Your Friend an AI-powered chat application at A-601, Anmol Heights, Near VIP Circle, Uttran, Surat 394105. We are committed to protecting your privacy. RapidChat is designed to minimize data collection, and much of the data we collect is anonymized to protect user identity. This Privacy Policy describes how we collect, use, and share information when you use RapidChat ("Service"). By using the Service, you agree to the terms of this policy.

2. Collect Information

  • We collect several types of information, including:
  • Device Information: We collect information about the device you use to access the Service, including IP address, device model, operating system version, and unique device identifiers (UDIDs). This information is primarily used for analytics and troubleshooting.
  • Account Information: Name, email address, and login credentials from Google or Apple accounts.
  • Interaction Data: The text of your conversations with the AI, timestamps of messages, and aggregate interaction statistics (e.g., average conversation length, frequency of use). This data is anonymized to the extent possible.
  • Log Data: When you use the Services, our servers automatically record information that your browser or device sends. This Log Data may include your computer's Internet Protocol ("IP") address, browser type, the website or application you were visiting before coming to the Service, pages of our Service that you visit, the time spent on those pages, information you search for, access times and dates, operating system, software version, and statistical information related to your use of the Services. We use Log Data to monitor and analyze use of the Services, to technically administer and maintain the Services, to provide the Services to you, and to improve their functionality and user-friendliness.

3. How We Use Your Information

  • We may use your information for the following purposes:
  • Providing, Improving, and Developing the Services:
  • To enable you to use the Services.
  • To provide customer service and respond to inquiries.
  • To make your user experience easier, more personalized, and more efficient.
  • To address problems and improve our Services and technologies, as well as to develop new Services.
  • To enable certain features of the Services in order to better understand how you interact with them and to monitor aggregate usage.

4. Information Sharing

  • We may share your information with the following categories of recipients:
  • Service Providers: We utilize third-party service providers to help us operate, analyze, and improve RapidChat. These providers have contractual obligations to protect your data and are prohibited from using it for any purpose other than providing services to us.
  • Firebase (Google): We use Firebase, a suite of services provided by Google, for various purposes:
  • Analytics: Firebase Analytics helps us understand how users interact with RapidChat, including data such as app usage frequency, session duration, and aggregated event data. This data is anonymized to the extent possible and used to improve the app's performance and user experience. We may share device identifiers and usage data with Firebase Analytics.
  • Crash Reporting: Firebase Crashlytics collects crash reports to help us identify and fix bugs and improve the app's stability. Crash reports may contain device information and information about the app's state at the time of the crash.
  • We only share the minimum data necessary with these providers for them to perform their specific functions.

5. User Reporting and Flagging

  • Our app includes a feature that allows users to report or flag offensive or inappropriate content. When you submit a report, we collect the following information:
  • The content being reported (e.g., post, comment, image).
  • The reason for the report (e.g., hate speech, harassment, inappropriate content).
  • Your user ID (if applicable) to track the report and follow up if needed.
  • This information is used solely for moderation purposes and to ensure a safe and respectful environment for all users.

6. Your rights

  • Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:
  • Access your Personal Data and information relating to how it is processed.
  • Delete your Personal Data from our records.
  • Update or correct your Personal Data.
  • Transfer your Personal Data to a third party (right to data portability).
  • Restrict how we process your Personal Data.
  • Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
  • Object to how we process your Personal Data.
  • Lodge a complaint with your local data protection authority.
  • You can contact our data protection officer at moxininfotech@gmail.com
  • While data protection law varies by country, we apply the protections described in this policy to your Personal Data regardless of where it is processed, and only transfer that data pursuant to legally valid transfer mechanisms.

7. Retention

  • We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:
  • Our purpose for processing the data (such as whether we need to retain the data to provide our Services).
  • The amount, nature, and sensitivity of the information.
  • The potential risk of harm from unauthorized use or disclosure.
  • Any legal requirements that we are subject to.

8. Security

  • We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services.

9. Subscription Policy

  • Introduction: This end-user agreement policy outlines the terms and conditions that apply when you purchase a subscription on Rapid ChatGpt and utilize it on multiple devices. By purchasing a subscription, you agree to be bound by these terms and conditions.
  • Subscription Purchase: To purchase a subscription on Rapid ChatGpt, you must create an account with the service provider. You will be required to provide personal information such as your name, email address, and payment information. Once you have created an account and purchased a subscription, you can use it on multiple devices that support the Rapid ChatGpt app.
  • Multi-Device Access: With your subscription, you can access Rapid ChatGpt on multiple devices, as long as you are signed in with the same account credentials. You may use Rapid ChatGpt on any device that supports the app, including smartphones, tablets, and computers.
  • Limitations: Some subscriptions may have limitations on the number of devices that can be used simultaneously. You should review the terms and conditions of your subscription to understand any limitations that may apply.
  • Payment: Payment for the subscription will be processed through the payment information you provided during account creation. You are responsible for ensuring that the payment information is accurate and up-to-date.
  • Changes to the Service: The service provider may make changes to Rapid ChatGpt at any time, including adding or removing features or changing the pricing. You will be notified of any changes that may affect your subscription.
  • Termination: You may terminate your subscription at any time by following the service provider's instructions. The service provider may also terminate your subscription if you violate the terms and conditions of the agreement.
  • Disclaimer of Warranty: The service provider makes no warranties or representations about Rapid ChatGpt, including the accuracy, reliability, or completeness of any information or content available through the app.
  • Limitation of Liability: The service provider shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of Rapid ChatGpt.
  • Governing Law: This agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the service provider is located.
  • Entire Agreement: This agreement constitutes the entire agreement between you and the service provider and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter of this agreement.
  • Modifications: The service provider reserves the right to modify this agreement at any time by posting the modified agreement on the Rapid ChatGpt website or notifying you by email. Your continued use of Rapid ChatGpt after the modification shall be deemed to be your acceptance of the modified agreement.

    • By purchasing a subscription and utilizing it on multiple devices on Rapid ChatGpt, you acknowledge that you have read and understood this agreement, and agree to be bound by its terms and conditions.

10. Children's Privacy

  • Our Services are not intended for use by children under the age of 30+ (“Child” or “Children”).
  • We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Data Disclosures

  • We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of Rapid ChatGpt.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

12. Data Security

  • We use appropriate measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

13. Third-Party Services

  • The app integrates with Google and Apple for login purposes. Please review their privacy policies for further information.

14. Changes to the privacy policy

  • We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.

15. Contacting Us

  • If you have any questions about this Privacy Policy or if you would like us to delete your Personal Information, you can delete your account from the website or app at any time in Settings, or by contacting us at : moxininfotech@gmail.com.